Getting Started with WCG Connect TV

Welcome to WCG Connect TV, our next-generation TV platform that brings live channels, cloud recordings, and popular streaming apps together in one convenient place. Whether you’re a sports fan, news watcher, or just here for movie night, WCG Connect TV is designed to give you a smarter, simpler, and more flexible way to watch.

WCG Connect TV Quick Start

Welcome Video: Learn the basics of your WCG Connect TV service. View Video.

User Guides: Detailed setup and usage instructions for the EVO Force1 Connect TV experience. View User Guide.

• Additional guides for other WCG TV equipment will be available at a later date.

FAQs

For quick answers to common questions, visit our WCG Connect TV FAQ page.

Key Features

1. 1. Connect TV Home Screen Access
      Jump into your favourite shows, apps, recordings, and more, right from the main screen.
   2. Replay & DVR
      Missed it live? Catch up with Replay or record it to watch on your own time.
   3. Smart Features
      Fresh new personalized features that put you in charge of your viewing experience. Discover guide filters, show and movie filters and more.
   4. Smart Profiles
      Create personalized profiles for each family member with their own watchlists and recommendations.
   5. Streaming Apps Built In
      Use Netflix, Prime Video, and other apps without switching between apps.

Setting Up your WCG Connect TV services

What You’ll Need

To get started with WCG Connect TV, you’ll need:

·        WCG Internet
A strong connection through any WCG Connect Internet plan.

·        WCG Connect TV Equipment
WCG Connect TV works with compatible WCG TV set-top boxes. Equipment may vary between members; however, the viewing experience remains the same.
All supported WCG TV devices are listed here.

·        Your TV Channel Package
Select the TV package that fits your household, then add any extras like Sports or Premium channels.

Using the Connect TV App on EVO PRO or Amino TV Boxes:

1. 1. On your WCG-compatible set-top box, the WCG Connect TV app will already be pre-installed. 
   2. Select the WCG Connect TV app from your home screen.
   3. Access your subscribed channels and features right from the app

Support Resources

• TV Packages & Channels – Explore Packages
• Remote Help (Pairing, buttons, shortcuts – Explore TV Remotes

Additional Notes

• WCG Connect TV requires a WCG Connect Internet subscription. 
• Features like Restart and Replay are available only on select channels.
• Select GO Apps available for download on your streaming entertainment service. 

How-to Quick Links

1. How to navigate the WCG Connect TV Main Menu
2. Navigating WCG TV Connect Home Screen
3. How to navigate Guide Favourites (customize your guide)
4. How to navigate Guide Filters
5. How to record a program
6. How to set up personalized profiles
7. How to use Multiview on WCG Connect TV

Still Need Help?

Our local support team is here to help every step of the way. Contact us today!

📞 Call: 204-725-4300 or 1-800-665-3337
📧 Email: support@westmancom.com
🕒 Hours: 8:00 AM – 10:00 PM