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WCG Connect Wi-Fi 7 Frequently Asked Questions (FAQs)
Wi Fi 7 delivers faster speeds, smoother performance in busy homes, and improved reliability across your connected devices. To help you understand how it works with WCG Connect Internet, we have collected the most common questions customers ask. Whether you are upgrading soon or just exploring your options, this guide gives you a clear look at what to expect.
Q: What is Wi-Fi 7?
A: Wi-Fi 7 is the latest generation of wireless technology, based on the 802.11be standard. It delivers faster speeds, improved stability, and lower latency, especially in busy homes with many connected devices.
Wi-Fi 7 introduces wider channels and Multi-Link Operation (MLO), which allows compatible devices to use multiple Wi-Fi bands at the same time. This helps reduce slowdowns and interruptions when the network is busy.
Q: Is Wi-Fi 7 available for everyone?
A: Wi-Fi 7 is currently available only with our GIG and 2.5 GIG Connect Internet plans. If you are on a different plan, you can upgrade at any time to take advantage of the new technology.
Q: What is the difference between Wi-Fi and Internet?
A: Internet brings the data to your home. Wi-Fi is how your devices use that data wirelessly. Both work together to keep you connected.
Q: How is Wi-Fi 7 different from Wi-Fi 6 or Wi-Fi 6E?
A: Wi-Fi 6E improves performance by adding the cleaner 6 GHz band, which reduces congestion from nearby networks.
Wi-Fi 7 builds on this by adding faster speeds, wider channels, and Multi-Link Operation, which allows devices to communicate across multiple bands for better responsiveness and stability.
If you have many connected devices, do online gaming, use video calls frequently, or plan to use multi-gig Internet, Wi-Fi 7 provides the most noticeable improvement.
Q: Will I notice a difference with Wi-Fi 7 at home?
A: Most people will notice smoother connections, especially during gaming, video calls, and high-quality streaming. Homes with many devices or smart home gear will see fewer slowdowns. If your home is on multi-gig internet, you may notice a significant speed boost for large downloads and updates.
Q: Does Wi-Fi 7 improve whole-home coverage?
A: Wi-Fi 7 improves overall performance, but coverage still depends on your home layout. The 2.4 GHz band reaches the farthest, and the 6 GHz band is the fastest but has a shorter range. Many homes get strong, whole-home coverage with a good Wi-Fi 7 router. If you have thick walls or multiple levels, our team can help determine whether an extender or a mesh point is a good fit.
Q: Do I need a Wi-Fi extender with Wi-Fi 7?
A: Not always. Many homes get full coverage from a single Wi-Fi 7 gateway or router.
If your home is large, multi-level, or built with dense materials, an extender or mesh point can help strengthen Wi-Fi in hard-to-reach areas.
Q: Which devices work with Wi-Fi 7?
A: Wi-Fi 7 support depends on the specific device model. Some newer flagship phones, laptops, and gaming devices released in recent years support Wi-Fi 7.
Support may be listed as Wi-Fi 7, 802.11be, or be in device specifications
- iPhone 16 and 17 families
- Samsung Galaxy S25 series
- Pixel 9 devices
- OnePlus 12
- Xiaomi 14 Ultra and 15 series
- PlayStation 5 Pro
- Most laptops launched in 2025 or later
Older WPA2-only devices may not connect to Wi Fi 7 or Wi Fi 6E.
Q: Do older devices still work with Wi-Fi 7?
A: Yes. Older devices will connect using the Wi-Fi version they support. While they won’t benefit from Wi-Fi 7 features, they will continue to work normally.
Some older devices that only support WPA2 security may experience compatibility issues depending on network security settings.
Q: Do I need multi-gig internet to benefit from Wi-Fi 7?
A: No. Wi-Fi 7 helps reduce latency, improve stability, and reduce congestion, even on regular plans. However, if you have multi-gig internet, Wi Fi 7 gives you more headroom and makes the most of the available speed.
Q: Does Wi-Fi 7 reduce lag for gaming and calls?
A: Yes. Wi-Fi 7 introduces Multi-Link Operation, which allows compatible devices and routers to use multiple Wi-Fi bands together. This helps reduce lag spikes during gaming, video calls, and cloud streaming, especially in busy households.
Q: Can I still use the 2.4 GHz and 5 GHz bands with Wi-Fi 7?
A: Yes. Wi-Fi 7 supports all three bands: 2.4 GHz, 5 GHz, and 6 GHz. Devices will automatically connect to the best option based on range, speed, and signal quality.
Q: Does Wi-Fi 7 improve battery life on phones and laptops?
A: In many cases, yes. Wi-Fi 7 improves efficiency and scheduling, especially in busy networks, which can help compatible devices use less power while maintaining a stable connection.
Q: How do I know if my home will benefit from Wi-Fi 7?
A: Wi-Fi 7 is most helpful if you have any of these:
- Many devices connecting at once
- A smart home setup
- Heavy gaming or video calls
- Multi gig internet
- Congestion from neighbour networks
- Large file transfers between computers and storage devices
If you are unsure, our team can review your setup and recommend the right option.
Q: Is Wi-Fi 7 safe?
A: Yes. Wi-Fi 7 uses the latest security standards and supports WPA3, which is currently the most secure Wi-Fi protection available.
Q: Does the placement of my Wi Fi 7 modem still matter?
A: Yes. For whole-home coverage, place your modem in a central, open area, away from thick walls and metal appliances. Even with Wi-Fi 7 improvements, good placement is key for best results.
Q: Can every device use the 6 GHz band on Wi Fi 7?
A: Only devices that support Wi-Fi 6E or Wi-Fi 7 can connect to the 6 GHz band. Older devices will stay on 2.4 or 5 GHz automatically.
Q: Will Wi-Fi 7 make downloads faster?
A: If your device supports it, Wi Fi 7 can improve large downloads, updates, and local transfers. Wi Fi 7 has much wider channels that can move more data at once, especially at close range.
Q: Is Wi-Fi 7 worth it if I live in an apartment?
A: Yes. Apartments often deal with neighbour interference. Wi-Fi 6E and Wi-Fi 7 use the cleaner 6 GHz band to reduce congestion. Wi-Fi 7 adds even more stability and better handling in busy environments.